Privacy Policy

1. Introduction

Tokova ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

By using the Tokova Seller Center service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a. Information You Provide

• Full name and store name
• Email address and phone number
• Shipping and billing address
• Bank account information for payments
• Identity documents (if required)
• Product information you sell

b. Automatically Collected Information

• IP address and geographic location
• Device type and browser used
• Pages visited and access time
• Click patterns and usage behavior

3. How We Use Information

We use the collected information to:

• Provide and maintain our services
• Process transactions and send order notifications
• Send notifications related to orders and store activity
• Respond to questions and provide customer support
• Improve and develop our services
• Detect and prevent fraud

4. Information Sharing

We may share your information with:

• Buyers: Store name, product information, and seller rating.
• Shipping Partners: Name and address for shipping purposes.
• Payment Partners: Information required to process payments.
• Authorities: If required by law or legal process.

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure password hashing
• Access restrictions to personal information
• Regular security audits

6. Cookies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze site usage

You can set your browser to reject cookies, but some features may not work properly.

7. Your Rights

You have the right to:

• Access personal information we store about you
• Update or correct inaccurate information
• Request deletion of your data
• Withdraw consent for certain data usage

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact: